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Serenity Spa by the Falls

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Guest Testimonials

Everyone was very friendly. In fact we couldn’t get over how friendly, outgoing and helpful everyone is. Room service was great. The view from the room was absolutely breath taking. We highly recommend this hotel and will be coming back again next year!!

Alison, Perfield, NY

Fantastic view, and the most comfortable bed and linen we have ever slept in. Our bellman was very friendly and informative.

Jenna, Dunedin, NZ

We recieved outstanding service from our Shuttle Bus Driver and Rick - the omelette guy.

Greg, Montreal, QC

The Spa staff and services were excellent! First class. I highly recommend the Deep Tissue Massage.

Carmen, Edmonton, AB

A smile is the best marketing. You do it extremely well.

Casey, Oshawa, ON

The cleaning staff was excellent. When we returned from sightseeing, our room felt like we had just arrived for the first time again. Unbelievable.

Elaine, Mississauga, ON

Best Fallsview hotel in Niagara Falls!

Alex, Washington PA

Loved the suite, loved the view, and the bed was spectacular. My only regret was only being able to stay one night.

Bryan, Mississauga, ON

The view was sheer bliss...

Krista, Mississauga, ON

When this hotel says "the only thing we overlook is the Falls", they are not kidding!

Sandra and Mike, Oklahoma City, OK

We toured the Falls with the tour company in the lobby. Joe, our tour guide, was extremely entertaining and informative. Excellent way to see the Falls.

Norman and Joanne, New York, NY

We received an extremely high level of service from everyone - that is one reason we come here. Room service was particularly good this time...they made us feel like #1.

Debbie and Mark, Long Island, NY

A+++ service beyond expectations and well deserving of high recognition.

Bob and Nancy, Taylor, MI

Elena at the Front Desk was very cheerful, had perfect presentation and was exceedingly helpful.

Andrew, New York, NY

I was incredibly impressed with all aspects of the Marriott and the service provided.

Howard, Boston, MA

I will recommend this hotel to anyone who asks – not only for the service, but for the restaurant staff and the front desk staff. They were the icing on the cake.

Shawna, Oakville, ON

The staff at this hotel is a very well-groomed team. Thank you for everything. It was an awesome stay.

Elizabeth, Bakensfield, CA

From the valet service to the bellman, the Niagara Falls Marriott has a great bunch of people that work there and seem to take pride in their work.

Martha, New Jersey